/* Your Tech Help Desk: Navy & Lamplight. Hybrid layout: dark navy header/hero/help bands with amber glows; cream content with cards. */
:root{--navy:#14213D;--navy2:#0F1A31;--navy3:#1C2D52;--cream:#FAF7F0;--card:#FFFFFF;--blue:#1F4E8C;--amber:#F2A93B;--amber-t:#8A5A00;
--ink:#1B2333;--ink2:#465066;--line:#E7E0D1;--soft:#F3EEE3;--on-dark:#FAF7F0;--on-dark2:#C9D2E3;--r:18px}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth}
body{margin:0;background:var(--cream);color:var(--ink);font:400 1.125rem/1.65 Inter,system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif}
a{color:var(--blue);text-decoration-thickness:2px;text-underline-offset:3px;text-decoration-color:rgba(31,78,140,.35)}
a:hover{color:var(--navy);text-decoration-color:var(--amber)}
:focus-visible{outline:3px solid var(--amber);outline-offset:3px;border-radius:6px}
.skip{position:absolute;left:-999px;top:0;background:var(--amber);color:var(--navy);padding:.6rem 1rem;z-index:10;font-weight:700}
.skip:focus{left:.5rem;top:.5rem}
.wrap{max-width:70rem;margin:0 auto;padding:0 1.25rem}
h1,h2,h3{line-height:1.18;letter-spacing:-.02em;color:var(--navy)}
h1{font-size:clamp(2.1rem,5.5vw,3.4rem);margin:.3rem 0 .8rem;font-weight:800}
h2{font-size:clamp(1.5rem,3.6vw,2.15rem);margin:.2rem 0 1rem;font-weight:800}
h2.tight{margin-top:.1rem}
h3{font-size:1.25rem;margin:1.4rem 0 .5rem}
p{margin:.6rem 0}
.lead{font-size:1.25rem;color:var(--ink2);max-width:44rem}
.mut{color:var(--ink2)}
.acc{color:var(--amber-t)}
.eyebrow{font-size:.8rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--amber-t);margin:0 0 .5rem}

/* header */
header.site{background:var(--navy);border-bottom:1px solid rgba(255,255,255,.08);position:relative;z-index:2}
header.site .wrap{display:flex;flex-wrap:wrap;align-items:center;gap:.5rem 1.2rem;padding-top:.8rem;padding-bottom:.8rem}
.logo{margin-right:auto;display:flex;align-items:center}
.logo img{display:block;height:44px;width:auto}
nav ul{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:.25rem .35rem}
nav a{display:inline-block;padding:.5rem .95rem;border-radius:999px;text-decoration:none;font-weight:600;font-size:1rem;color:var(--on-dark)}
nav a:hover,nav a[aria-current=page]{background:rgba(255,255,255,.1);color:#fff}
nav a.cta{background:var(--amber);color:var(--navy)}
nav a.cta:hover{background:#F7BD62;color:var(--navy)}

/* dark bands: hero + get-help */
.hero-band,.dark-band{position:relative;overflow:hidden;background:var(--navy);color:var(--on-dark)}
.hero-band::before,.dark-band::before{content:"";position:absolute;inset:0;pointer-events:none;
 background:radial-gradient(34rem 22rem at 88% -10%,rgba(242,169,59,.16),transparent 70%),radial-gradient(34rem 24rem at 0% 100%,rgba(31,78,140,.55),transparent 70%)}
.hero-band .wrap,.dark-band .wrap{position:relative}
.hero-band{padding:3.2rem 0 3.4rem}
.hero-band h1,.dark-band h2,.dark-band h3{color:#fff}
.hero-band .lead,.dark-band .lead{color:var(--on-dark2)}
.hero-band .acc,.dark-band .acc{color:var(--amber)}
.hero-band .eyebrow,.dark-band .eyebrow{color:var(--amber)}
.hero-band a,.dark-band a{color:#fff;text-decoration-color:rgba(242,169,59,.7)}
.hero-band .mut{color:var(--on-dark2)}
.crumbs{font-size:.95rem;color:var(--on-dark2);margin:0 0 1.2rem}
.hero-band .crumbs a{color:var(--on-dark2)}
.h-ic{font-size:.85em}
.meta{font-size:1rem;color:var(--on-dark2);border-left:3px solid var(--amber);padding-left:.8rem;max-width:46rem}

/* buttons */
.actions{display:flex;flex-wrap:wrap;align-items:center;gap:.6rem 1rem;margin-top:1.4rem}
.btn{display:inline-block;background:var(--amber);color:var(--navy)!important;font-weight:700;padding:.8rem 1.5rem;border-radius:999px;text-decoration:none;border:0;font-size:1.05rem;
 box-shadow:0 6px 22px rgba(242,169,59,.28)}
.btn:hover{background:#F7BD62}
.btn.ghost{background:transparent;color:#fff!important;border:1.5px solid rgba(250,247,240,.55);box-shadow:none}
.btn.ghost:hover{border-color:var(--amber);background:rgba(255,255,255,.06)}
.contact{color:var(--on-dark2)}

/* search (sits in the dark hero) */
.search{max-width:40rem;margin-top:1.4rem}
.search label{display:block;font-weight:700;margin-bottom:.45rem;color:inherit}
.search input{width:100%;font:inherit;font-size:1.15rem;padding:.95rem 1.3rem;border:2px solid transparent;border-radius:999px;background:#fff;color:var(--ink)}
.search input::placeholder{color:#6B7489}
.search input:focus{outline:3px solid var(--amber);outline-offset:2px}
#search-status{margin:.5rem 0 0;font-size:1rem}
#results{list-style:none;padding:0;margin:.6rem 0 0;max-width:40rem}
#results li{background:#fff;border-radius:14px;margin:.45rem 0;box-shadow:0 4px 18px rgba(0,0,0,.18)}
#results a,#results .soon{display:block;padding:.8rem 1.1rem;text-decoration:none;color:var(--ink)}
#results a b{color:var(--blue);text-decoration:underline;text-decoration-color:rgba(31,78,140,.35)}
#results small{display:block;color:var(--ink2);font-size:.95rem}

/* content area */
.content{padding:3rem 1.25rem 3.5rem}
.content>section{margin-bottom:3rem}
.tag{display:inline-block;font-size:.78rem;font-weight:700;background:var(--soft);border-radius:999px;padding:.08rem .6rem;margin-left:.5rem;color:var(--ink2);vertical-align:middle}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:1.3rem 1.4rem;margin:1rem 0;box-shadow:0 1px 2px rgba(20,33,61,.04)}
.card h2,.card h3{margin-top:.2rem}
.grid2{display:grid;gap:1.1rem}
@media(min-width:760px){.grid2{grid-template-columns:1fr 1fr}}

/* topic tiles */
.tiles{display:grid;grid-template-columns:repeat(2,1fr);gap:1rem;padding:0;list-style:none;margin:0}
@media(min-width:900px){.tiles{grid-template-columns:repeat(4,1fr)}}
.tiles a{position:relative;display:flex;flex-direction:column;gap:.35rem;min-height:11rem;background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:1.2rem 1.15rem 2.6rem;
 text-decoration:none;color:var(--navy);box-shadow:0 1px 2px rgba(20,33,61,.05);transition:transform .15s,box-shadow .15s,border-color .15s}
.tiles a:hover{transform:translateY(-2px);box-shadow:0 12px 30px rgba(20,33,61,.12);border-color:var(--amber)}
.tiles .ic{display:grid;place-items:center;width:3rem;height:3rem;border-radius:14px;background:var(--navy);font-size:1.5rem;line-height:1;margin-bottom:.35rem;
 box-shadow:inset 0 0 0 2px rgba(242,169,59,.55)}
.tiles b{font-size:1.2rem;font-weight:800;line-height:1.25}
.tiles .sub{font-size:.98rem;color:var(--ink2)}
.tiles .go{position:absolute;right:1.1rem;bottom:.9rem;color:var(--amber-t);font-weight:800;font-size:1.2rem}

/* guide lists as cards */
.list{padding:0;list-style:none;margin:.6rem 0}
.list.cards{display:grid;gap:.8rem}
@media(min-width:760px){.list.cards{grid-template-columns:1fr 1fr}}
.list.cards li>a,.list.cards li>div{display:flex;flex-direction:column;gap:.2rem;height:100%;background:var(--card);border:1px solid var(--line);border-radius:16px;padding:1rem 1.2rem;text-decoration:none;color:var(--ink)}
.list.cards li>a b{color:var(--blue);font-size:1.1rem}
.list.cards li>a:hover{border-color:var(--amber);box-shadow:0 8px 24px rgba(20,33,61,.1)}
.list.cards li.soon>div{background:transparent;border-style:dashed}
.list.cards li.soon b{color:var(--ink)}
.list.cards .tag{margin:.2rem 0 .1rem;align-self:flex-start}
.more{font-weight:700}
.others{margin-top:2rem}

/* topic page: Common problems */
.common{background:var(--card);border:1px solid var(--line);border-top:5px solid var(--amber);border-radius:var(--r);padding:1.5rem 1.5rem .8rem;margin:0 0 3rem;box-shadow:0 1px 2px rgba(20,33,61,.04)}
.common h2{margin-bottom:.2rem}
.plist{list-style:none;padding:0;margin:1rem 0 .4rem}
.plist>li{position:relative;padding:.85rem 0 .85rem 2rem;border-top:1px solid var(--line)}
.plist>li::before{content:"";position:absolute;left:.25rem;top:1.35rem;width:.65rem;height:.65rem;border-radius:50%;background:var(--amber)}
.plist b a{color:var(--navy)}

/* notes */
.note{border-left:4px solid var(--blue);background:#EEF2F8;padding:.9rem 1.1rem;border-radius:0 14px 14px 0;margin:1.2rem 0}
.warn{border-left:4px solid #B3261E;background:#FDECEA;padding:1rem 1.2rem;border-radius:0 14px 14px 0;margin:1.5rem 0}
.ph{background:#FFF4D6;border:1px dashed var(--amber-t);color:#5A3D00;border-radius:6px;padding:0 .35rem;font-weight:600}

/* guide article */
article{max-width:46rem}
.quick{background:#FFF7E6;border:2px solid var(--amber);border-radius:var(--r);padding:1.1rem 1.4rem;margin:1.4rem 0}
.quick h2{margin:.1rem 0 .4rem;font-size:1.4rem}
.steps{counter-reset:s;list-style:none;padding:0}
.steps>li{counter-increment:s;position:relative;padding:0 0 1.4rem 3.4rem}
.steps>li::before{content:counter(s);position:absolute;left:0;top:-.1rem;width:2.4rem;height:2.4rem;border-radius:50%;background:var(--navy);color:var(--amber);font-weight:800;display:grid;place-items:center;box-shadow:0 0 0 3px rgba(242,169,59,.35)}
.steps>li h3{margin-top:.15rem}
.steps .steps>li::before,.steps ol li::before{content:none}
.shot{display:grid;place-items:center;min-height:9rem;margin:.8rem 0;border:2px dashed #CBC2AE;border-radius:14px;background:repeating-linear-gradient(45deg,#F6F1E6,#F6F1E6 10px,#F1EADB 10px,#F1EADB 20px);color:var(--ink2);font-size:.95rem;text-align:center;padding:1rem}
kbd{font:600 .95em ui-monospace,Consolas,monospace;background:#fff;border:1px solid #CFC6B2;border-bottom-width:3px;border-radius:5px;padding:0 .35em}
.path{font-weight:700}
.level{display:inline-block;font-size:.75rem;font-weight:800;text-transform:uppercase;letter-spacing:.06em;border-radius:999px;padding:.12rem .65rem;margin-right:.5rem;vertical-align:middle}
.easy{background:#E3F1DF;color:#24521C}.med{background:#FFF0CC;color:#6B4700}.hard{background:#FBE1DC;color:#7A2416}
.tabs [role=tablist]{display:flex;gap:.4rem}
.tabs [role=tab]{font:inherit;font-weight:700;background:var(--soft);border:1px solid var(--line);border-radius:999px;padding:.45rem 1.1rem;color:var(--ink2);cursor:pointer}
.tabs [role=tab][aria-selected=true]{background:var(--navy);border-color:var(--navy);color:#fff}
.tabs [role=tabpanel]{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:.7rem 1.2rem;margin-top:.6rem}

/* dark help band */
.dark-band{padding:3.4rem 0}
.dark-band .card.glass{background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.14);color:var(--on-dark2);box-shadow:none}
.dark-band .card.glass h3{margin-top:0}
.dark-band .ph{color:#5A3D00}

/* footer */
footer{background:var(--navy2);color:var(--on-dark2);font-size:1rem;padding:2.2rem 0}
footer a{color:var(--on-dark)}
.f-logo img{height:36px;width:auto;display:block}

@media(max-width:640px){
 body{font-size:1.08rem}
 .logo img{height:36px}
 header.site .wrap{gap:.4rem .8rem}
 nav a{padding:.4rem .75rem;font-size:.95rem}
 .hero-band{padding:2.2rem 0 2.6rem}
 .content{padding:2.2rem 1.1rem 2.6rem}
 .tiles{gap:.7rem}
 .tiles a{min-height:9.5rem;padding:1rem .9rem 2.3rem}
 .tiles b{font-size:1.08rem}
 .tiles .sub{font-size:.92rem}
 .common{padding:1.2rem 1.1rem .6rem}
 .steps>li{padding-left:3rem}
}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}

/* spacing inside guides */
article>h2{margin-top:2.6rem}
.tabs{margin:1.6rem 0 .5rem}
/* home hero art (decorative, desktop only) */
.hero-grid{display:grid;gap:2rem;align-items:center}
.hero-art{display:none}
@media(min-width:960px){.hero-grid{grid-template-columns:1fr 18rem}.hero-art{display:block;position:relative;justify-self:end}
 .hero-art::before{content:"";position:absolute;inset:-18%;background:radial-gradient(circle,rgba(242,169,59,.22),transparent 65%);z-index:0}
 .hero-art img{position:relative;display:block;width:16rem;height:auto;filter:drop-shadow(0 18px 40px rgba(0,0,0,.45))}}

/* about/contact + privacy (self-help launch) */
.contact-card{margin-top:2.2rem;padding:1.6rem 1.6rem 1.2rem;scroll-margin-top:1.5rem}
.contact-card h2{margin-top:.2rem}
.email-line{margin:1.1rem 0}
.email-line .btn{font-size:1.05rem;white-space:nowrap}
@media (max-width:480px){.email-line .btn{font-size:.92rem;padding-left:1rem;padding-right:1rem}.contact-card{padding:1.3rem 1.1rem 1rem}}
.meta-light{color:#5A6377;font-size:.95rem}